Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-solutions-for-enhancing-customer-value-in-repair-shops.livebursts.com (hereafter referred to as “AI Solutions,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountablity in Data (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our website (https://ai-solutions-for-enhancing-customer-value-in-repair-shops.livebursts.com), applications, services, and products offered by AI Solutions. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes the ways in which we interact with users and process personal data when:

  • You use our applications and services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You engage with us through communications, including emails, calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, which may include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details for services and products purchased from us.
  • Financial Information: Financial records associated with your use of our services.
  • Purchase Information: Data about the products or services you buy from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data.
  • Location Data: Information about your physical location when using our location-based services.
  • Feedback: Your opinions, suggestions, and comments provided to us.
  • Social Media Information: Data from social media platforms when you interact with our content or share it.
  • Product Information: Details about products you view, search for, or purchase on our platform.

We gather this data through various methods, including user input forms, account settings, browsing interactions, analytics tools, and third-party service providers.

Cookies

Cookies are small text files placed on your device by websites to enhance user experience and provide certain functionalities. We use cookies for:

  • Strictly Necessary: Ensuring basic functions of our website, such as login sessions and payment processing.
  • Preferences: Remembering user preferences and settings to personalize content.
  • Analytics: Tracking aggregated data for site performance and analytics purposes.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes it was collected for, or as required by applicable laws. Once the purpose has been fulfilled, we securely delete or anonymize the data.

Security Measures

AI Solutions implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data.
  • Data portability.
  • The right to withdraw consent.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights, please contact our privacy team at your earliest convenience using the contact details provided in this policy.

Changes to Policy

AI Solutions reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date. We encourage users to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests to unsubscribe, or inquiries related to data protection, please contact us:

  • Email: contact@ai-solutions-for-enhancing-customer-value-in-repair-shops.livebursts.com
  • Address: [Provide physical address]

We appreciate your trust in AI Solutions, and we are committed to maintaining the highest standards of data privacy and security.